Man and Van Wood Green Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Wood Green provides removal and related services. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a booking.

1. Definitions

In these Terms and Conditions, the following expressions shall have the meanings set out below.

Company means Man and Van Wood Green, the provider of removal and related services.

Customer means the person, firm or organisation that makes a booking or uses the services of the Company.

Services means removal, transport, loading, unloading, packing, unpacking, and any other services agreed between the Company and the Customer.

Premises means any property, building, flat, house, office, storage unit, or other location where the Services are to be provided or from which or to which goods are to be moved.

Goods means all items of furniture, personal effects, equipment, boxes, and any other property moved or handled by the Company in the course of providing the Services.

Contract means the agreement between the Company and the Customer incorporating these Terms and Conditions.

2. Scope of Services

The Company provides man and van removal services for domestic and commercial customers, including transport of goods, loading and unloading assistance, and where agreed, basic packing and unpacking. Services are generally provided within Wood Green and surrounding areas, as well as to other locations in the United Kingdom by prior arrangement.

The exact scope of Services for each booking, including the locations, dates, times, size of vehicle and number of workers, will be set out in the booking confirmation issued by the Company.

3. Booking Process

All bookings must be made directly with the Company. The Customer must provide accurate and complete information about the Premises, access conditions, parking arrangements, the nature and volume of the Goods, any heavy or unusual items, and any other relevant details when requesting a quote or making a booking.

The Company will provide an estimate or quotation based on the information supplied. Any pricing information is subject to change if the information provided by the Customer is incomplete or inaccurate, or if the scope of work changes.

A booking is only confirmed when the Company has accepted the Customer's request and, where required, received any applicable deposit or prepayment. The Company reserves the right to refuse any booking at its discretion.

The Customer is responsible for checking the details in the booking confirmation and must notify the Company promptly of any errors or changes. Changes to dates, times, addresses, or the volume of Goods may affect the price and the availability of the Services.

4. Customer Responsibilities

The Customer must ensure that adequate and lawful parking is available for the vehicle at all collection and delivery locations. Any parking charges, permits, penalty charge notices, and related costs arising from parking at or near the Premises will be the responsibility of the Customer.

The Customer must ensure that the Premises are accessible, safe, and suitable for carrying out the Services. This includes providing clear access routes, informing the Company of any restrictions such as low ceilings, narrow staircases, lifts, or limited loading zones, and ensuring that the Company can safely move the Goods.

The Customer must pack all small items securely in suitable containers unless the Company has agreed to provide packing services. Fragile or valuable items must be appropriately protected. The Company is not responsible for any loss or damage caused by inadequate packing or preparation by the Customer.

The Customer must be present or represented at the Premises during loading and unloading to provide access, directions, and confirmation of items moved. The Customer, or their representative, must check the Premises and the vehicle at the end of the job to ensure that nothing has been left behind.

5. Charges and Payment

The Company may charge by hourly rate, fixed price, or a combination of methods, as agreed at the time of booking. Charges may include, without limitation, labour, travel time, mileage, congestion and toll charges, waiting time, parking costs, and any additional services requested.

All rates and charges are quoted exclusive of any applicable taxes, which will be added where required by law. Quotations are normally based on the information provided at the time of enquiry and are subject to change if the actual work differs from the description.

Payment terms will be confirmed at the time of booking. The Company may require full or partial payment in advance, or payment on completion of the Services. The Customer must pay all sums due in the manner specified by the Company, which may include card, bank transfer, or other accepted forms of payment.

If payment is not made in accordance with the agreed terms, the Company reserves the right to charge interest on overdue amounts and to withhold or suspend Services until full payment is received. The Company may also retain Goods in its possession as security for unpaid charges, subject to applicable law.

6. Cancellations and Amendments

If the Customer wishes to cancel or amend a booking, notice must be given to the Company as early as possible. The Company may apply cancellation or amendment charges depending on the notice period and the nature of the change.

The following is a general guideline, which may be varied by the Company at its discretion. Where cancellation is made more than 7 days before the agreed service date, no cancellation fee may be payable. Where cancellation is made between 7 days and 48 hours before the agreed service date, the Company may charge a percentage of the quoted price to cover administrative and scheduling costs. Where cancellation is made less than 48 hours before the agreed service date, the Company may charge up to the full quoted price.

Changes to the date, time, or scope of work requested by the Customer are subject to availability and may result in revised pricing. If the Customer reduces the scope of work or the time required on the day of the job, a minimum charge or the original agreed fee may still apply.

The Company reserves the right to cancel or reschedule a booking due to reasons beyond its reasonable control, including but not limited to vehicle breakdown, severe weather, staff illness, road closures, or safety concerns. In such cases the Company will endeavour to offer an alternative time or date and will not be liable for any indirect loss or consequential costs incurred by the Customer.

7. Access, Delays and Waiting Time

The Customer must ensure that the Company is able to start work at the agreed time and has uninterrupted access to the Premises. If the Company is unable to commence or continue work due to issues such as lack of access, keys not available, incomplete packing, or other delays caused by the Customer or third parties, waiting time charges may apply at the Company's standard rates.

Where access requires the use of lifts, loading bays, or communal areas, the Customer must arrange any necessary permissions or bookings in advance. The Company is not responsible for delays resulting from the unavailability or failure of such facilities.

8. Excluded Items

The Company does not transport or handle certain items, including but not limited to hazardous materials, illegal goods, explosives, flammable substances, perishable food, live animals, cash, securities, or valuable items such as jewellery, art, or important documents, unless expressly agreed in writing.

The Customer is responsible for ensuring that no prohibited or unsafe items are included in the Goods. The Company reserves the right to refuse to move any item that, in its reasonable opinion, presents a risk to safety, property, or legal compliance.

9. Waste and Disposal Regulations

The Company operates in accordance with applicable waste and environmental regulations. The Services do not normally include disposal of waste or unwanted items unless this has been specifically agreed in advance.

If the Company agrees to remove items for disposal, the Customer confirms that they are the lawful owner of those items or have authority to dispose of them. Any disposal services may be subject to additional charges, which will be confirmed prior to collection where possible.

The Company will not remove or dispose of hazardous, clinical, or controlled waste. The Customer must not request the Company to dispose of items in a manner that would breach waste, recycling, or environmental laws. The Company reserves the right to refuse any disposal request that it reasonably believes is unlawful or unsafe.

10. Liability and Limitations

The Company will exercise reasonable care and skill in providing the Services. However, the Company's liability for loss or damage to Goods or property is subject to the limitations set out in this section.

The Company will not be liable for loss or damage arising from the following circumstances. Inadequate or improper packing by the Customer. Pre existing defects, wear and tear, or inherent faults in the Goods. Normal minor scuffs or marks that may occur during the handling of Goods and furniture, particularly in tight spaces or stairwells. Loss or damage caused by the Customer's instructions or lack of instructions. Loss or damage to items that the Company has advised are unsafe or unsuitable to move and for which the Customer has requested movement against advice.

The Company will not be liable for any indirect or consequential loss, including loss of profit, loss of income, or loss of opportunity, whether arising from breach of contract, negligence, or otherwise.

The Company's total liability for any claim arising out of or in connection with the Services, whether in contract, tort, or otherwise, shall be limited to the lower of the cost of repair or replacement of the Goods affected, or a reasonable sum having regard to the fees paid for the Services relating to the claim. The Customer is advised to arrange appropriate insurance cover for high value items and for the move as a whole.

Nothing in these Terms and Conditions shall exclude or limit the Company's liability for death or personal injury caused by its negligence, for fraud, or for any other liability that cannot be excluded by law.

11. Claims and Complaints

If the Customer wishes to make a claim for loss or damage, they must notify the Company as soon as reasonably possible, providing full details of the incident and the Goods affected. The Customer should inspect the Goods and Premises at the time of completion of the Services and draw any visible issues to the attention of the Company's staff.

Any complaint about the standard of the Services must be raised with the Company promptly, to allow investigation and, where appropriate, remedial action. Late or incomplete information may affect the Company's ability to assess and resolve the matter.

12. Insurance

The Company maintains appropriate insurance cover in relation to its vehicles and operations, in accordance with applicable legal requirements. This insurance may not cover all types of Goods or all levels of value.

The Customer remains responsible for arranging any additional or specific insurance cover for their Goods, especially in relation to high value or delicate items. The Company does not provide separate insurance advice and nothing in these Terms and Conditions constitutes such advice.

13. Health and Safety

The Company is committed to carrying out the Services safely. The Customer must not require or encourage the Company to undertake any action that is unsafe, unlawful, or likely to cause injury or damage, such as lifting items beyond safe manual handling limits or passing items through windows or over balconies unless suitable equipment and safety measures are in place.

Where the Company reasonably considers that a task cannot be carried out safely, it may refuse to perform that part of the work without liability.

14. Force Majeure

The Company shall not be in breach of contract or otherwise liable for any delay or failure in performance of the Services where such delay or failure results from events or circumstances beyond its reasonable control. This may include, but is not limited to, extreme weather, accidents, road closures, traffic congestion, public disturbances, acts of government, strikes, or failure of utilities.

In such circumstances, the Company will use reasonable efforts to minimise disruption and may offer to reschedule the Services where practicable.

15. Data Protection and Privacy

The Company may collect and process personal information about the Customer for the purpose of administering bookings, providing the Services, processing payments, and fulfilling its legal obligations. The Company will handle personal data in accordance with applicable data protection laws.

The Customer is responsible for ensuring that any personal information they provide is accurate and up to date. The Company will not share personal data with third parties except where necessary to provide the Services, process payments, comply with legal requirements, or with the Customer's consent.

16. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.

The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services.

17. General Provisions

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a competent authority, such provision shall be interpreted in a way that most closely reflects the original intention and is enforceable, and the remaining provisions shall continue in full force and effect.

No failure or delay by the Company in exercising any right or remedy shall operate as a waiver of that right or remedy, nor shall any single or partial exercise of a right or remedy prevent any further exercise of that right or remedy.

These Terms and Conditions constitute the entire agreement between the Company and the Customer in relation to the Services and supersede any prior understandings, statements, or representations, whether written or oral, concerning the subject matter.

The Customer may not assign or transfer any of their rights or obligations under the Contract without the prior written consent of the Company. The Company may assign or subcontract its rights and obligations where reasonably necessary to perform the Services.

By making a booking with Man and Van Wood Green, the Customer confirms that they have read, understood, and agree to these Terms and Conditions.



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Save money on our best-priced man and van Wood Green services

If you are looking for a professional removal company that values its customers, we are the ones you are looking for. Our man and van service has expanded to cater for the growing needs of N22 residents when it comes to any kind of removal. We try to make our business policies as much customer friendly as possible. From our quotes to our flexible work hours, we try our best to work according to your convenience. Why not give our man and van Wood Green a chance and see how well we perform?

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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Wood Green Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 196 High Rd
Postal code: N22 8NN
City: London
Country: United Kingdom

Latitude: 51.5975920 Longitude: -0.1100570
E-mail:
[email protected]

Web:
Description: The best man and van services in Wood Green, N22 are just a simple phone call away! Hurry up and reserve a same-day service!
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